---
title: "Retail Facilities Management | Shopping Centres | SPS Group"
url: https://spsgroupservices.com/sectors/retail-shopping-centres
description: "Facilities management for shopping centres, retail parks and commercial estates in Yorkshire and Lincolnshire: cleaning, security officers, patrols and CCTV from one group."
lang: en-GB
---

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Clean · Protect · Detect · Maintain · Train · Integrate · Yorkshire and Lincolnshire since 1992 01482 226570 (+441482226570)

Shopping centres, retail parks and high streets

# Facilities management for shopping centres and retail parks

High footfall, shared spaces and several tenants need a coordinated approach. SPS Group provides daytime and out-of-hours cleaning, security officers and patrols, and the CCTV, intruder and access control systems that tie them together.

Talk to us: 01482 226570: +441482226570
See what we do

family owned and Hull based

Since 1992

family owned and Hull based

people employed across the group

1,000+

people employed across the group

SPS-run control room in Hull

24 hours

SPS-run control room in Hull

Hull, Grimsby and Lincoln

3 offices

Hull, Grimsby and Lincoln

certified fire and security systems

BAFE & SSAIB

certified fire and security systems

In short

SPS Group provides cleaning, security and fire & security systems for shopping centres, retail parks and commercial estates across Yorkshire and Lincolnshire. ICS Cleaning keeps malls, car parks and washrooms clean; SPS Security provides uniformed officers, patrols and Martyn's Law support; and SPS Technical and TESS install, maintain and monitor CCTV, intruder alarms, access control and fire alarm systems.

## Retail and shopping centres: six capabilities, one group

Clean, Protect, Detect, Maintain, Train and Integrate. Use one, combine several, or bring them together as one integrated contract.

- Clean Contract, education and specialist cleaning: https://spsgroupservices.com/services/cleaning
- Protect Guarding, patrols, keyholding and alarm response: https://spsgroupservices.com/services/security
- Detect Fire alarms, CCTV, access control and intruder alarms: https://spsgroupservices.com/services/fire-and-security-systems
- Maintain PAT testing and cleaning machinery repairs: https://spsgroupservices.com/services/maintenance
- Train Ongoing training for every member of staff: https://spsgroupservices.com/services/training
- Integrate One contract, one point of contact, one quality standard: https://spsgroupservices.com/integrated-facilities-management

What we do

## Retail and shopping centres: services from one group

Each service is delivered by the specialist business that runs it, with its own trained team and accreditations. Follow the links for full details on each business's website.

ICS Cleaning

### Shopping centre and mall cleaning

Daytime cleaning teams for malls, food courts and washrooms during trading hours, with deeper cleaning out of hours.

Shopping centres: https://ics-cleaning.com/sectors/retail-shopping/shopping-centres

Daytime cleaning: https://ics-cleaning.com/services/daytime-cleaning

Retail and shopping: https://ics-cleaning.com/sectors/retail-shopping

ICS Cleaning

### Retail parks and external areas

Litter picking, car park and walkway cleaning, pressure washing of paving and canopies, and gutter and cladding cleaning.

Retail parks: https://ics-cleaning.com/sectors/retail-shopping/retail-parks

Pressure washing: https://ics-cleaning.com/services/specialist-cleaning/pressure-washing

Cladding and facades: https://ics-cleaning.com/services/specialist-cleaning/facade-cladding-cleaning

SPS Security

### Security officers and patrols

Uniformed security officers for malls and retail parks, mobile patrols across car parks and service yards, and car park security.

Security guarding: https://sps-security.com/services/security-guarding

Mobile patrols: https://sps-security.com/services/mobile-patrols

Car park security: https://sps-security.com/services/car-park-security

Retail parks and estates: https://sps-security.com/sectors/retail-parks-commercial-estates

SPS Security

### Control room, keyholding and Martyn's Law

Alarm and CCTV monitoring from the SPS control room, keyholding and alarm response, and practical support for Martyn's Law readiness at public-facing sites.

Control room and CCTV monitoring: https://sps-security.com/services/control-room

Keyholding and alarm response: https://sps-security.com/services/keyholding-alarm-response

Martyn's Law readiness: https://sps-security.com/martyns-law-security-readiness

SPS Technical

### CCTV and intruder alarms

CCTV for malls, car parks and service yards, intruder alarms and access control for staff and tenant areas, designed, installed, maintained and monitored.

CCTV: https://sps-technical.com/services/cctv

Intruder alarms: https://sps-technical.com/services/intruder-alarms

Access control: https://sps-technical.com/services/access-control

Retail sector: https://sps-technical.com/sectors/retail

SPS Technical

### Fire alarm systems

Fire alarm maintenance and coordinated testing across shared retail buildings, plus system takeovers that bring several installers' equipment under one contract.

Fire alarm systems: https://sps-technical.com/services/fire-alarms

System takeovers: https://sps-technical.com/services/takeovers

Monitoring: https://sps-technical.com/services/monitoring

Who we work with

## Retail and shopping centres we support

Shopping centres

Daytime mall cleaning, security officers, CCTV and fire alarm maintenance across shared spaces.

Retail parks

Car park and external cleaning, patrols, car park security and CCTV across the estate.

Commercial estates

Coordinated security, keyholding and systems for estates with several occupiers.

High street and standalone stores

Cleaning, keyholding, alarm response and intruder alarms for individual units.

Food courts and leisure

Hygiene-focused cleaning and washroom services where customers eat and spend time.

Managing agents

One group across several retail assets, with consistent standards and reporting.

What matters

## What retail and shopping centres clients tell us matters most

Customer experience

Visible, clean, safe spaces that make people want to stay and come back.

Loss and incident prevention

Officers, patrols and CCTV working together to deter and record incidents.

Public-facing safety

Martyn's Law readiness and clear procedures for busy public spaces.

Tenant coordination

Consistent standards across shared areas and multiple occupiers.

Free tools

## Free tools to plan, check and compare

Instant, practical tools from our businesses. No contact form needed to get started.

ICS Cleaning

- Retail destination efficiency check: https://ics-cleaning.com/tools/retail-cleaning-efficiency-check
- Cleaning specification builder: https://ics-cleaning.com/tools/commercial-cleaning-specification-builder

SPS Security

- Martyn's Law awareness check: https://sps-security.com/martyns-law-awareness-check
- Security cost planner: https://sps-security.com/tools/security-cost-planner
- Rapid security check: https://sps-security.com/tools/rapid-security-check

SPS Technical

- CCTV health check: https://sps-technical.com/tools/cctv-health-check
- CCTV storage calculator: https://sps-technical.com/tools/cctv-storage-calculator
- False alarm cost calculator: https://sps-technical.com/tools/false-alarm-cost-calculator

Accreditations

## Accredited teams and clear records

- ICS Cleaning: ISO 9001 and ISO 14001 certified, BICSc corporate member
- SPS Security: SIA Approved Contractor, with its own 24-hour control room in Hull
- SPS Technical: BAFE SP203-1 for fire detection and alarm systems, SSAIB for security systems, ISO 9001 and ISO 14001
- Directly employed, trained and vetted teams, with a named contact for every contract
- Clear records: attendance, incidents, service visits and maintenance reports
- One group to talk to, with each service contracted with the business that delivers it

**Where we work:** East Yorkshire, North Yorkshire, West Yorkshire, South Yorkshire, North Lincolnshire, North East Lincolnshire, Lincolnshire, including Hull, Leeds, York, Sheffield, Doncaster, Grimsby, Scunthorpe and Lincoln, from offices in Hull, Grimsby and Lincoln. See locations (https://spsgroupservices.com/locations), accreditations (https://spsgroupservices.com/accreditations) and integrated facilities management (https://spsgroupservices.com/integrated-facilities-management).

Facilities management across Yorkshire and Lincolnshire

Facilities management in Hull and East Yorkshire: https://spsgroupservices.com/facilities-management/hull-east-yorkshire
Facilities management in Grimsby and North East Lincolnshire: https://spsgroupservices.com/facilities-management/grimsby-north-east-lincolnshire
Facilities management in Lincolnshire: https://spsgroupservices.com/facilities-management/lincolnshire
Facilities management in South Yorkshire: https://spsgroupservices.com/facilities-management/south-yorkshire
Facilities management in West Yorkshire: https://spsgroupservices.com/facilities-management/west-yorkshire
Facilities management in York and North Yorkshire: https://spsgroupservices.com/facilities-management/york-north-yorkshire

Facilities management guides

- What is integrated facilities management?: https://spsgroupservices.com/guides/what-is-integrated-facilities-management
- Soft FM vs hard FM: what's the difference?: https://spsgroupservices.com/guides/soft-fm-vs-hard-fm
- 10 questions to ask a facilities management provider: https://spsgroupservices.com/guides/questions-to-ask-a-facilities-management-provider

## Retail and shopping centres: questions

What does SPS Group provide for shopping centres and retail parks?▾

Daytime and out-of-hours cleaning, external and car park cleaning (ICS Cleaning); security officers, patrols, car park security and Martyn's Law support (SPS Security); and CCTV, intruder alarm, access control and fire alarm systems (SPS Technical and TESS).

Can you clean while the centre is trading?▾

Yes. ICS Cleaning provides daytime cleaning teams for malls, food courts and washrooms, with deeper cleaning scheduled out of hours.

Does Martyn's Law apply to shopping centres?▾

Many public-facing retail premises are likely to be in scope of the Terrorism (Protection of Premises) Act 2025. SPS Security provides readiness reviews and practical support; it is information and support, not legal advice.

Can you take over CCTV installed by other companies?▾

Yes. SPS Technical takes over existing CCTV, intruder and access control systems, checks them and then maintains and monitors them.

## Other sectors

Education

Schools, academy trusts, colleges and universities
https://spsgroupservices.com/sectors/education

Offices and commercial

Offices, business parks and commercial buildings
https://spsgroupservices.com/sectors/offices-commercial

Manufacturing and warehousing

Factories, distribution centres and industrial estates
https://spsgroupservices.com/sectors/manufacturing-warehousing

Stadia, events and venues

Stadiums, arenas, racecourses and event venues
https://spsgroupservices.com/sectors/stadia-events

Tell us about your buildings

Tell us which sites and services you need. We'll put you in touch with the right team, or several, in one conversation.

01482 226570 (+441482226570)

Accredited and approved

## Independently accredited across every capability

All accreditations and frameworks (https://spsgroupservices.com/accreditations)

- Image: SIA Approved Contractor, held by SPS Security (https://media.base44.com/images/public/698915a4f050929687a915b6/3d7d7139b_image.png)
- Image: BAFE SP203-1 fire detection and alarm systems, held by SPS Technical (https://media.base44.com/images/public/6989f2350e53aab8836435e3/406d9784c_bafe-logo.png)
- Image: SSAIB certified security systems, held by SPS Technical (https://media.base44.com/images/public/698915a4f050929687a915b6/c9e7dc74b_image.png)
- Image: ISO 9001 and ISO 14001, UKAS accredited certification, held by ICS Cleaning, SPS Security, SPS Technical (https://media.base44.com/images/public/698915a4f050929687a915b6/3f160a20c_image.png)
- Image: Crescent Purchasing Consortium supplier, held by ICS Cleaning (https://qtrypzzcjebvfcihiynt.supabase.co/storage/v1/object/public/base44-prod/public/698d1493256c3e7612121fcc/c6b8bd093_CrescentLogo_Suppliers.png)
- Image: CHAS accredited contractor, held by SPS Group (https://media.base44.com/images/public/698915a4f050929687a915b6/a31a34ebe_image.png)
- Image: SafeContractor, held by SPS Group (https://media.base44.com/images/public/698915a4f050929687a915b6/8031d3964_image.png)
- Image: BSIA member, held by SPS Group (https://media.base44.com/images/public/698915a4f050929687a915b6/93e58a076_image.png)
- Image: Achilles Network Silver Plus, held by SPS Security (https://media.base44.com/images/public/698915a4f050929687a915b6/4a8991034_image.png)
- Image: Achilles BuildingConfidence, held by SPS Security (https://media.base44.com/images/public/698915a4f050929687a915b6/6d454a108_image.png)
- Image: Acclaim Accreditation (SSIP), held by SPS Security (https://media.base44.com/images/public/698915a4f050929687a915b6/79dcd06bd_image.png)

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