Security Guard Training

Security Guard Training: Working As A Security Officer In The Private Security Industry Level 2

The Highfield Awarding Body in Security Guarding is a 26 guided learning hour (GLH) qualification comprising three mandatory units:

Unit 1 – Working In The Private Security Industry.
Unit 2 – Working As A Security Officer.
Unit 3 – Conflict Management For Private Security Industry.

For details of what is covered by our Security Guard Training course, please see below. For further information including cost, times and other booking information, please contact an SPS Training advisor on 01482 226 570.

 

Unit 1

Working In The Private Security Industry – Unit aim and purpose

This unit is intended for people who want to work in the private security industry and who require an SIA licence to practise.

It covers those areas of content that are common across different sub-sectors: door supervision, security guarding, CCTV operations, vehicle immobilisation, and cash and valuables in transit. Furthermore, this unit covers the areas of understanding and knowledge that are common across the security industry. Firstly, learners will be taught about the context in which the private security industry operates and opportunities within it. They will also learn about the key legislation that applies across the industry and about how to keep themselves and others safe in the workplace, both in routine and emergency situations. Finally, they will learn about those aspects of communication skills and customer care that will be key to their future roles.

 

Unit 2

Working as a Security Officer – Unit aim and purpose

This unit is intended for people who want to work in the private security industry and who require an SIA licence to practise. It covers the knowledge and understanding for areas that are relevant to the role of a security officer.

This unit covers the specialist knowledge and understanding required to become a licensed security officer. Generic knowledge that applies across different parts of the security industry is covered in Unit 1: Working in the Private Security Industry and in Unit 3: Conflict Management for the Private Security Industry. In Unit 2, learners will be taught about the role of a security officer, which will include the importance of, and reasons for, patrolling as well as about access and egress control. They will also learn about how and when to conduct searches and about the range of technology and equipment that will help them perform their duties. Security officers need to know about the law and learners will, therefore, be taught about the powers available to them when the law is broken as well as other related issues, such as types of evidence and crime scene preservation. Finally, they will learn about record keeping, including incident reports and notebook usage.

 

Unit 3

Conflict Management For Private Security Industry – Unit aim and purpose

This unit is intended for door supervisors, security officers and vehicle immobilisers who require an SIA licence to practise and covers knowledge and understanding of conflict management.

This unit covers how to avoid and manage conflict situations across the security industry. It is better if the potential conflict can be avoided altogether, so learners will be taught about ways of doing this. They will also learn about how to manage conflict that does arise, particularly ways of assessing the risk to themselves and about how to behave in a way that will defuse the situation. Once a situation has been defused, the next stage is about solving problems and learners will be taught about the strategies that they can use to do this. They will also learn about post-incident considerations, such as sources of support and why it is important to share good practice.