Shopping centres, retail parks and high streets

Facilities management for shopping centres and retail parks

High footfall, shared spaces and several tenants need a coordinated approach. SPS Group provides daytime and out-of-hours cleaning, security officers and patrols, and the CCTV, intruder and access control systems that tie them together.

Talk to us: 01482 226570 See what we do

family owned and Hull based: Since 1992; family owned and Hull based
people employed across the group: 1,000+; people employed across the group
SPS-run control room in Hull: 24 hours; SPS-run control room in Hull
Hull, Grimsby and Lincoln: 3 offices; Hull, Grimsby and Lincoln
certified fire and security systems: BAFE & SSAIB; certified fire and security systems

In short

SPS Group provides cleaning, security and fire & security systems for shopping centres, retail parks and commercial estates across Yorkshire and Lincolnshire. ICS Cleaning keeps malls, car parks and washrooms clean; SPS Security provides uniformed officers, patrols and Martyn's Law support; and SPS Technical and TESS install, maintain and monitor CCTV, intruder alarms, access control and fire alarm systems.

Retail and shopping centres: six capabilities, one group

Clean, Protect, Detect, Maintain, Train and Integrate. Use one, combine several, or bring them together as one integrated contract.

What we do

Retail and shopping centres: services from one group

Each service is delivered by the specialist business that runs it, with its own trained team and accreditations. Follow the links for full details on each business's website.

ICS Cleaning

Shopping centre and mall cleaning

Daytime cleaning teams for malls, food courts and washrooms during trading hours, with deeper cleaning out of hours.

Shopping centres Daytime cleaning Retail and shopping

ICS Cleaning

Retail parks and external areas

Litter picking, car park and walkway cleaning, pressure washing of paving and canopies, and gutter and cladding cleaning.

Retail parks Pressure washing Cladding and facades

SPS Security

Security officers and patrols

Uniformed security officers for malls and retail parks, mobile patrols across car parks and service yards, and car park security.

Security guarding Mobile patrols Car park security Retail parks and estates

SPS Security

Control room, keyholding and Martyn's Law

Alarm and CCTV monitoring from the SPS control room, keyholding and alarm response, and practical support for Martyn's Law readiness at public-facing sites.

Control room and CCTV monitoring Keyholding and alarm response Martyn's Law readiness

SPS Technical

CCTV and intruder alarms

CCTV for malls, car parks and service yards, intruder alarms and access control for staff and tenant areas, designed, installed, maintained and monitored.

CCTV Intruder alarms Access control Retail sector

SPS Technical

Fire alarm systems

Fire alarm maintenance and coordinated testing across shared retail buildings, plus system takeovers that bring several installers' equipment under one contract.

Fire alarm systems System takeovers Monitoring

Who we work with

Retail and shopping centres we support

Shopping centres

Daytime mall cleaning, security officers, CCTV and fire alarm maintenance across shared spaces.

Retail parks

Car park and external cleaning, patrols, car park security and CCTV across the estate.

Commercial estates

Coordinated security, keyholding and systems for estates with several occupiers.

High street and standalone stores

Cleaning, keyholding, alarm response and intruder alarms for individual units.

Food courts and leisure

Hygiene-focused cleaning and washroom services where customers eat and spend time.

Managing agents

One group across several retail assets, with consistent standards and reporting.

What matters

What retail and shopping centres clients tell us matters most

Customer experience

Visible, clean, safe spaces that make people want to stay and come back.

Loss and incident prevention

Officers, patrols and CCTV working together to deter and record incidents.

Public-facing safety

Martyn's Law readiness and clear procedures for busy public spaces.

Tenant coordination

Consistent standards across shared areas and multiple occupiers.

Free tools

Free tools to plan, check and compare

Instant, practical tools from our businesses. No contact form needed to get started.

ICS Cleaning

SPS Security

SPS Technical

Accreditations

Accredited teams and clear records

ICS Cleaning: ISO 9001 and ISO 14001 certified, BICSc corporate member
SPS Security: SIA Approved Contractor, with its own 24-hour control room in Hull
SPS Technical: BAFE SP203-1 for fire detection and alarm systems, SSAIB for security systems, ISO 9001 and ISO 14001
Directly employed, trained and vetted teams, with a named contact for every contract
Clear records: attendance, incidents, service visits and maintenance reports
One group to talk to, with each service contracted with the business that delivers it

Where we work: East Yorkshire, North Yorkshire, West Yorkshire, South Yorkshire, North Lincolnshire, North East Lincolnshire, Lincolnshire, including Hull, Leeds, York, Sheffield, Doncaster, Grimsby, Scunthorpe and Lincoln, from offices in Hull, Grimsby and Lincoln. See locations, accreditations and integrated facilities management.

Facilities management across Yorkshire and Lincolnshire

Facilities management in Hull and East Yorkshire Facilities management in Grimsby and North East Lincolnshire Facilities management in Lincolnshire Facilities management in South Yorkshire Facilities management in West Yorkshire Facilities management in York and North Yorkshire

Facilities management guides

Retail and shopping centres: questions

What does SPS Group provide for shopping centres and retail parks?▾

Daytime and out-of-hours cleaning, external and car park cleaning (ICS Cleaning); security officers, patrols, car park security and Martyn's Law support (SPS Security); and CCTV, intruder alarm, access control and fire alarm systems (SPS Technical and TESS).

Can you clean while the centre is trading?▾

Yes. ICS Cleaning provides daytime cleaning teams for malls, food courts and washrooms, with deeper cleaning scheduled out of hours.

Does Martyn's Law apply to shopping centres?▾

Many public-facing retail premises are likely to be in scope of the Terrorism (Protection of Premises) Act 2025. SPS Security provides readiness reviews and practical support; it is information and support, not legal advice.

Can you take over CCTV installed by other companies?▾

Yes. SPS Technical takes over existing CCTV, intruder and access control systems, checks them and then maintains and monitors them.