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Clean · Protect · Detect · Maintain · Train · Integrate · Yorkshire and Lincolnshire since 1992 01482 226570
SPS Group Services

Integrated facilities management

Five specialists. One accountable group.

Cleaning, security, fire and security systems, maintenance and training, each delivered by its own accredited specialist business and overseen by one senior team that knows your whole site. Specialist delivery, without managing several unconnected contractors.

1,000+

people employed

£25m+

group turnover

2,500+

contracts across the group

Since 1992

Hull based, family owned

In short

SPS Group is a family-owned group based in Hull that has served Yorkshire and Lincolnshire since 1992. It provides integrated facilities services through specialist businesses: ICS Cleaning for commercial and education cleaning, SPS Security for guarding, patrols, keyholding and alarm response, SPS Technical and TESS for fire alarm, CCTV, access control and intruder systems, ICS Maintenance for PAT testing and machinery repairs, and SPS Academy for accredited training. Each service has a dedicated specialist manager, and integrated contracts are overseen by a senior management team.

Clean · Protect · Detect · Maintain · Train

Five specialist capabilities, brought together by the sixth: Integrate

Integrate is what joins them up: one contract or separate lots, a specialist manager for every service, and one senior team as your single point of contact. See all six capabilities.

How we manage an integrated contract

Specialists in every service. One senior team over the whole site.

Many facilities contracts put one general manager in charge of everything. We don't. Every service keeps its own dedicated specialist manager, and a senior management team oversees the whole contract, so you get expert delivery and one point of contact.

Senior management team

Knows your whole site. Your point of contact and escalation across every service, coordinating the specialists, leading mobilisation and running joint contract reviews.

ICS Cleaning

Cleaning manager

Runs your cleaning teams, schedules, audits and specialist cleans.

SPS Security

Security manager

Runs officers, patrols, keyholding and response with the control room.

SPS Technical

Technical manager

Runs servicing, repairs, monitoring and system projects with our engineers.

Shared across every service

24-hour control room

Alarms, monitoring, fault reporting and out-of-hours response

Coordinated schedules

Open-up, cleaning, maintenance and lock-up planned together

Shared fault reporting

Issues spotted by one team go straight to the right specialist

One training standard

Teams trained through SPS Academy

OneView reporting

One combined report, or reports for each service

Joint contract reviews

The senior team and specialist managers review every service together

Choose how you work with us

From one service to your whole site

Start here

Single service

One SPS business delivering one service, with its own specialist manager and accreditations.

  • Dedicated specialist manager
  • Accredited, directly employed team
  • Add other services whenever you need them
Most popular

Combined services

Two or more SPS businesses on the same site, coordinated by the group.

  • A specialist manager for each service
  • Schedules planned together, such as open-up, cleaning and lock-up
  • Faults spotted by one team passed straight to the right specialist
Whole-site

Integrated contract

Your site's soft FM and security services managed as one contract, with senior oversight.

  • Everything in combined services
  • Senior management team overseeing the whole site
  • One point of contact and escalation across every service
  • Joint contract reviews and one mobilisation plan
  • Combined OneView reporting across services, plus individual service reports
  • An annual contract report covering every service, if you want one
  • Tailored to exactly what your sites need
  • Priced as one contract or by lot

Why the specialist model

How we compare with a typical outsourced FM contract

Typical outsourced FM
SPS Group
Who delivers the work
Often a mix of own staff and subcontractors, sometimes with a markup
Our own specialist businesses, with directly employed front-line teams
Who manages each service
One general manager stretched across every discipline
A dedicated specialist manager for each service, plus senior oversight of the whole site
Accreditations
One company trying to cover every standard
Each business holds its own: SIA Approved Contractor, BAFE, SSAIB, BICSc, ISO 9001 and 14001
Pricing
Bundled, so it is hard to see what each service costs
One combined proposal, with each business quoting and invoicing its own service openly, as one contract or by lot
Local presence
National structure, with regional performance hard to see
Offices in Hull, Grimsby and Lincoln, and our own 24-hour control room
Flexibility
Long, rigid contracts
Start with one service and add others when you are ready

Cost and best value

How combining services reduces cost

Best value is not the cheapest hourly rate. It is the right level of service, delivered in the right way, with the right mix of people, technology, monitoring and response, designed across your whole site rather than one contract at a time.

The right cover, not the most cover

Static guarding blended with mobile patrols, open-up and lock-up, keyholding and monitored CCTV, so you pay for officers where risk needs them and technology covers quieter hours.

Fewer false alarms and call-outs

Systems maintained by SPS Technical and monitored by our own control room are checked before anyone is sent, cutting wasted call-outs, lost trading time and fire service charges.

Teams already on site

Cleaners and officers report faults as they find them, so problems are fixed early and engineer visits are combined with planned maintenance.

Less time managing contractors

One procurement process, one mobilisation and one senior team to talk to, instead of chasing several unconnected suppliers.

Labour matched to need

Cleaning hours set against recognised BICSc productivity benchmarks and how your building is actually used.

Equipment that lasts longer

Planned servicing, in-house repairs and PAT testing reduce breakdowns and extend the life of machines and equipment.

Savings depend on your sites, risks and current arrangements. A site review shows where they are realistic before you commit to anything.

Day to day

How the services work together on site

SPS TechnicalSPS Security

Alarm to response

An alarm signals our own 24-hour control room, which checks CCTV and sends an SPS Security keyholder. No hand-offs between unconnected companies.

ICS CleaningSPS Technical

Eyes on site every day

Cleaners notice a faulty door, a damaged camera or a fire panel fault and report it, so SPS Technical can attend, often alongside routine maintenance.

SPS SecurityICS Cleaning

Open-up, clean, lock-up

Officers open the building, cleaners work to the same timetable, and the site is locked and alarmed by the same group at the end of the day.

ICS MaintenanceICS Cleaning

Kit that keeps working

ICS Maintenance services cleaning machinery and PAT tests portable equipment, so your site and ours run on safe, working kit.

SPS AcademySPS Security

Trained to one standard

SPS Academy trains our officers, cleaners and supervisors, and opens the same courses to your staff.

SPS SecurityICS Cleaning

Empty to ready to re-let

Inspections, keyholding and rapid-deploy CCTV while a building is empty, then a deep clean before it is handed back.

Our experience

Integrated since 1995

Integration is how the group began. SPS started in Hull in 1992 with patrols, keyholding and alarm response. Clients who trusted us with their security asked for the same reliability in their cleaning, so in 1995 we formed ICS Cleaning. Fire and security systems, TESS, maintenance and training followed for the same reason.

Our first university contract, won in 2000, is still running more than 25 years later.

95%+

of services delivered by our own people

22,000+

cleaning and guarding hours every week

1,750+

fire and security systems maintained

2,850+

scheduled service visits a year

500+

keyholding contracts

98%

of security officers directly employed

By sector

How integration works in your sector

Education

Education

ICS CleaningSPS SecuritySPS TechnicalSPS Academy

How it works together: Term-time and holiday cleaning, open-up and lock-up, alarm response, and school fire alarm, CCTV and access control, with DBS-checked staff.

Where it saves: Holiday deep cleans and system maintenance scheduled together while buildings are empty, and trust-wide specifications across every school.

Experience: ICS Cleaning alone cleans more than 100 education sites, alongside security and fire and security systems for schools, multi-academy trusts, colleges and universities.

Education: full details
Healthcare and NHS

Healthcare and NHS

TESSSPS TechnicalSPS Security

How it works together: Access control and door automation on wards and theatres, fire and refuge systems, CCTV and intruder alarms, and security support for healthcare estates.

Where it saves: Installation, maintenance and monitoring from one group reduces downtime on critical doors and systems.

Experience: Access control and fire and security installations on NHS hospital sites.

Healthcare and NHS: full details
Public sector and councils

Public sector and councils

SPS SecuritySPS TechnicalICS Cleaning

How it works together: Civic building security, keyholding, patrols and lock-up, CCTV and fire systems across estates, and cleaning of public buildings.

Where it saves: Integrated or lotted pricing to suit public procurement, with senior oversight for estates teams managing many buildings.

Experience: Security systems for police estates, CCTV at passenger transport sites, and public building security.

Public sector and councils: full details
Offices and business parks

Offices and business parks

ICS CleaningSPS SecuritySPS Technical

How it works together: Office and washroom cleaning, reception and patrol security, keyholding and alarm response, and access control, CCTV and intruder systems.

Where it saves: Patrols and monitored systems in place of full-time guarding where risk allows.

Experience: Business parks and commercial estates with guarding, CCTV and mobile patrols.

Offices and business parks: full details
Retail and shopping centres

Retail and shopping centres

ICS CleaningSPS SecuritySPS Technical

How it works together: Mall and retail park cleaning, security officers, CCTV and intruder alarms for shared and public spaces.

Where it saves: Fewer false alarms and call-outs, with cleaning and security planned around footfall.

Experience: Shopping centres, retail parks and car showrooms, including CCTV installation, maintenance and monitoring.

Retail and shopping centres: full details
Manufacturing and warehousing

Manufacturing and warehousing

SPS SecuritySPS TechnicalICS CleaningICS Maintenance

How it works together: Gatehouse security, mobile patrols, fire detection, CCTV and intruder systems, industrial cleaning, and machinery and PAT testing support.

Where it saves: Out-of-hours patrols and monitored systems reduce static guarding on large sites, and maintained fire systems avoid production stoppages.

Experience: Factories, food production, modular manufacturing and industrial estates.

Manufacturing and warehousing: full details
Stadia, events and venues

Stadia, events and venues

SPS SecurityICS CleaningSPS Technical

How it works together: Event-day security, race-day and match-day cleaning, and the CCTV and fire systems behind them.

Where it saves: Non-event days covered with patrols and monitored systems instead of permanent staffing.

Experience: Racecourses, stadiums and event venues in our region.

Stadia, events and venues: full details
Vacant and void property

Vacant and void property

SPS SecurityICS Cleaning

How it works together: Inspections, keyholding, patrols and rapid-deploy CCTV while a building is empty, then a deep clean before re-letting.

Where it saves: Remote monitoring and scheduled inspections in place of on-site guarding.

Experience: Empty offices, industrial units and commercial premises for landlords and managing agents.

Vacant and void property: full details

How we start

From first conversation to joined-up delivery

Tap a step to see what happens, what you get and who is involved, or play the walkthrough.

  1. 1. Site review
  2. 2. One proposal
  3. 3. Single mobilisation
  4. 4. Joined-up delivery
  5. 5. Review and improve

Step 1 of 5

Site review

We start by understanding your sites, not by selling a package.

What happens

  • Walk-round of each site with specialists from cleaning, security and technical
  • Risks, hours of use and how the building is actually used
  • Existing fire, CCTV, access and intruder systems checked
  • Current contracts and renewal dates mapped

What you get

A site review summary showing where combining services makes sense, and where it doesn't.

Who's involved

Senior management teamSpecialist managers

Added value for every client

Training and maintenance on hand

SPS Academy

Our own training centre and a Highfield approved centre. We invest in training every officer, cleaner and supervisor, and the same accredited courses are open to existing clients, new clients and other organisations.

  • SIA security licence training
  • First aid at work
  • IOSH and health and safety
  • Manual handling
  • Cleaning skills, with BICSc courses planned
Book a course: 01482 226570

ICS Maintenance: got a machine that needs fixing?

Repairs, servicing and PAT testing for SPS Group clients and any business that needs it. Part of the same group as your cleaning and security teams, so faults reported on site are picked up quickly.

  • Scrubber dryers, vacuums and floor machines repaired
  • Planned servicing to cut breakdowns
  • PAT testing with records for your compliance file
Book a repair or PAT test

See what integration could look like for your site

Tell us about your sites and current contracts. We'll arrange a site review and show you where combining services makes sense, and where it doesn't.

Call 01482 226570

Accreditations are on our accreditations and frameworks page.

Guides

Weighing up your options?

Integrated in practice: examples by sector

Real examples of clients using several SPS Group capabilities on the same site. Client names are withheld for security and confidentiality. Train is part of every one: mandatory training for all our staff (safeguarding, site inductions, health and safety), plus added-value training from a broad range of courses.

Education

Education

Secondary school

A secondary school where ICS Cleaning provides the cleaning, SPS Technical looks after the CCTV, fire alarm and intruder alarm systems, and SPS Security responds when an alarm goes off out of hours.

Services: Cleaning · CCTV · Fire alarm system · Intruder alarm · Alarm response

Education

Multi-academy trust

A multi-academy trust using ICS Cleaning for contract cleaning across its schools, SPS Technical for CCTV and planned maintenance of fire and intruder alarms, and SPS Security for keyholding and alarm response, so heads and business managers aren't called out at night.

Services: Contract cleaning · CCTV · Fire and intruder alarm maintenance · Keyholding · Alarm response

Higher education

Higher education

University campus

A multi-building university campus where cleaning, security and fire and security systems are all delivered by SPS Group's own specialist businesses: ICS Cleaning, SPS Security and SPS Technical.

Services: Campus cleaning · Security officers and patrols · Fire and security systems

Offices

Offices

Professional services firm

An accountancy firm's offices, cleaned by ICS Cleaning, with CCTV and an intruder alarm from SPS Technical, monitored by the group's 24-hour control room and backed by SPS Security alarm response.

Services: Office cleaning · CCTV · Intruder alarm · Alarm monitoring · Alarm response

Property

Property

Managing agent portfolio

A property managing agent using SPS Group across its buildings for cleaning, security, CCTV, open-up and lock-up, keyholding and alarm response, from one group rather than several separate suppliers.

Services: Cleaning · Security · CCTV · Open-up and lock-up · Keyholding · Alarm response

Manufacturing

Manufacturing

Large production site

A major manufacturer where SPS Group provides security and cleaning, and SPS Technical looks after the CCTV, access control and fire alarm systems, so people, buildings and systems are covered by one group.

Services: Security · Cleaning · CCTV · Access control · Fire alarm systems

Energy

Energy

Critical infrastructure site

An energy infrastructure operator using SPS Group for on-site security, mobile patrols and alarm monitoring from the group's own 24-hour control room, with cleaning provided by ICS Cleaning.

Services: Security · Mobile patrols · Alarm monitoring · Cleaning

Stadiums and events

Stadiums and events

Professional sports stadium

A professional sports club's stadium, where SPS Security provides mobile patrols, keyholding and alarm response between fixtures, SPS Technical looks after the CCTV, and ICS Cleaning carries out specialist cleaning.

Services: Specialist cleaning · Mobile patrols · Keyholding · Alarm response · CCTV

Integrated facilities management questions

What are integrated facilities services?▾

Integrated facilities services means buying several building services, such as cleaning, security, fire and security systems and maintenance, from one organisation instead of separate unconnected contractors. SPS Group provides them through specialist businesses: ICS Cleaning, SPS Security, SPS Technical and TESS, ICS Maintenance and SPS Academy, across Yorkshire and Lincolnshire.

How is SPS Group different from a typical facilities management company?▾

Each of our services is delivered by its own specialist, accredited business with directly employed teams and a dedicated manager who knows that service inside out. On integrated contracts, a senior management team oversees the whole site and is your point of contact across every service. You get specialist delivery without managing several unconnected contractors.

Who is my point of contact on an integrated contract?▾

Each service has its own dedicated specialist manager for day-to-day delivery, and a senior management team oversees the whole contract. They know your entire site, coordinate between the services and are your single point of contact and escalation.

Is SPS Group a facilities management company?▾

SPS Group provides the soft FM and security side of facilities management: cleaning, security guarding, patrols, keyholding and alarm response, fire alarm, CCTV, access control and intruder systems, PAT testing and machinery repairs, and accredited training.

How can combining services reduce costs?▾

Combining services lets the whole mix be designed together: patrols, lock-up and monitored CCTV can replace some static guarding, our own control room verifies alarms before sending anyone, teams already on site report faults early, and you manage one relationship instead of several. Savings depend on each site, so we start with a site review.

How do reporting and invoicing work across several services?▾

Our OneView platform can give you one combined report across every service, individual reports for each service, and an annual report covering everything. We tailor reporting to what you need. Each service is quoted and invoiced by the specialist business that delivers it, within one combined proposal, so you can see exactly what each service costs.

Do I have to use more than one SPS Group business?▾

No. You can use one service and add others later. Many clients start with one, such as cleaning or keyholding, and add more once they have seen how we work.

Can you bid for integrated contracts and individual lots?▾

Yes. We can price cleaning, security and fire and security systems as one integrated contract or as separate lots, to suit your procurement route. Each service is contracted with the business that delivers it.

Can clients use SPS Academy training courses?▾

Yes. SPS Academy, the group training centre and a Highfield approved centre, opens its SIA licence, first aid, IOSH, manual handling and cleaning skills courses to existing clients, new clients and other organisations. Call 01482 226570 to book.

Can ICS Maintenance repair our cleaning machines or PAT test our equipment?▾

Yes. ICS Maintenance repairs and services cleaning machinery and carries out PAT testing of portable electrical equipment, for SPS Group clients and other businesses. Call 01482 226570 to book.

Where does SPS Group work?▾

Across Yorkshire and Lincolnshire, including Hull and East Yorkshire, Leeds, York, Sheffield, Doncaster, Grimsby, Scunthorpe and Lincoln, from offices in Hull, Grimsby and Lincoln.

How do I start?▾

Call our Hull office on 01482 226570 and tell us which services and sites you need. We will arrange a site review. If you only need one service, you can go straight to that business's website for a quote.

Accredited and approved

Independently accredited across every capability

All accreditations and frameworks
  • SIA Approved Contractor, held by SPS Security
  • BAFE SP203-1 fire detection and alarm systems, held by SPS Technical
  • SSAIB certified security systems, held by SPS Technical
  • ISO 9001 and ISO 14001, UKAS accredited certification, held by ICS Cleaning, SPS Security, SPS Technical
  • Crescent Purchasing Consortium supplier, held by ICS Cleaning
  • CHAS accredited contractor, held by SPS Group
  • SafeContractor, held by SPS Group
  • BSIA member, held by SPS Group
  • Achilles Network Silver Plus, held by SPS Security
  • Achilles BuildingConfidence, held by SPS Security
  • Acclaim Accreditation (SSIP), held by SPS Security